ASES Tech Warranty Policy
ASES TECH OFFICIAL POLICY
ASES Tech is one of Bangladesh's leading commercial importers and wholesalers of branded laptops, desktop PCs, and IT products. Based in Dhaka, we directly import genuine products from globally recognised brands including HP, Lenovo, and ASUS.
ASES TECH honors manufacturer warranties in full compliance with international standards, local regulations, and Bangladesh Computer Samity (BCS) guidelines — so every purchase is protected.
Direct ImporterBest Prices Guaranteed.
Supplier Warranty1, 2, or 3-Year Coverage.
Nationwide DeliveryTrusted Courier Services.
100% GenuineVerifiable Serial Numbers.
Warranty PolicyBacked by International, Local & BCS Standards.
Warranty Policy
1
Coverage: Warranty periods are 1, 2, or 3 years depending on the product. Covers manufacturing defects under normal use.
2
Exclusions: Does not cover damage from misuse, accidents, unauthorized repairs, or normal wear/tear.
3
Claim Process: Requires proof of purchase (receipt/invoice) and contact info for follow-up.
Return & Refund Policy
1
Verification: Check products in front of delivery staff. After receipt, only warranty services apply.
2
Notifications: Manufacturing issues must be reported within 24 hours for online orders.
3
Refund Timeline: Valid refunds take 3-10 working days. Online gateway fees may apply.
4
Damaged Parcels: DO NOT ACCEPT broken packets from couriers. Liability shifts to customer upon receipt.
Contact Information
Office Address
Shop-1317, 13Th Floor, Multiplan Centre
69/71, New Elephant Road, Dhaka
Transparency is not just a promise, it is our policy at ASES Tech.
